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MANUAL DUNNING VS. COMPASS AI

Manual dunning vs. Compass AI

Side-by-side ROI for the 12 highest-volume retention plays — finance-credible math, $822K MRR delta, no hand-waving.

12 retention plays. Two stacks compared. $822K MRR on the table.

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Where Compass beats manual

Where Compass beats manual

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12-play head-to-head: Compass vs. manual

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Launch subscriptions your way

Manual dunning fires on schedules. Compass fires on signal — issuer behavior, balance state, customer LTV — and recovers 6.2x more revenue per attempt.

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Grow revenue, minimize churn

Cancel-save offers driven by predicted intent convert at 4.1x the rate of flat-discount fallbacks — at half the discount cost.

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Scale as big as you want

Across 14 Compass customers, the average recovered MRR delta vs. manual is $822K/yr — math built from real cohorts, not slideware estimates.

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Soft-decline retry: Compass recovers 6.2x

Use tools like cancel flows, win-back offers, and intelligent retry logic to keep customers longer.

Support memberships, bundles, and prepaid plans with no-code setup, pricing experiments, and API integrations.

Offer subscribers a self-service portal to skip, swap, or cancel plans.

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Cancel-save offers: 4.1x save rate, half the cost

Predict cancellations and trigger targeted flows that retain subscribers.

Build and test subscriber paths that drive product adoption.

Sync subscriber actions, like upgrades/downgrades to Recurly Billing instantly.

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Cohort rotation: 3.4x faster vs. calendar-driven manual

Cut revenue compliance costs and time by removing manual, error-prone work.

Automate ASC-606 and IFRS-15 compliance.

Get real-time reporting and analytics in prepackaged reports built for subscriptions.

What the math actually shows

everything growth teams love about Recurly

Acquire and retain more

  • Personalized acquisition and retention offers
  • Real-time, in-product engagement
  • AI-powered subscriber insights
Learn how Megan achieved industry-leading retention ratescta-logo

Launch quickly, iterate often

  • Flexible plan launches and testing without engineering
  • Personalized journeys with unified billing + engagement data.
  • Built-in retention tools and insights to prove impact
See how Steve captured 99% of the Fortune 500cta-logo

Simplify complexity, and scale securely

  • Secure platform for billing and payments
  • Low-code plan management for faster launches
  • Seamless integration with ERP, CRM, and data systems
Read how David cut churn boosted retentioncta-logo

Automate compliance, improve forecasting

  • Automated billing, invoicing, and recognition
  • Smart revenue recovery tools that reduce churn
  • Real-time reporting and forecasting
Check out how Bibek cut processing time from three days to onecta-logo

How the head-to-head was measured

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Pre-built integrations

CRM, payments, tax, ERP, and more.

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Integration methods

APIs, webhooks, custom checkout, and app store data.

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The MRR delta, in finance terms

$822K

avg MRR recovered/yr

12

retention plays compared

3.4x

faster cohort rotation

6.2x

recovery on soft declines

RECURLY COMPASS

Compass AI vs. the manual playbook

Compass scores every recovery decision against your data — issuer health, balance, LTV, cohort velocity — so dunning runs on signal, not on a calendar your CFO doesn't trust.

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Configure instantly

Play 1: soft-decline retry. Compass recovers 6.2x more revenue per attempt vs. fixed-window manual.

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Customize without coding

Play 2: cancel-save offers. 4.1x save rate at half the discount cost vs. flat-rate fallback offers.

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Detect anamolies

Play 3: cohort rotation. Compass moves cohorts 3.4x faster on signal — manual waits for the next billing date.

The 12-play ROI breakdown

Inside: 12 retention plays compared head-to-head, with the underlying math on recovered MRR, save rate, discount cost, and cohort velocity, including:

  • The “pause” dividend: How top merchants drove a 337% increase in pause usage to retain customers who would have otherwise canceled
  • The AI-driven subscriber: Why 43% of consumers are now comfortable with AI managing subscriptions, especially for fraud prevention and content personalization

Download the head-to-head and bring real numbers to your next finance review.

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See your $822K delta

Get the 12-play ROI breakdown — finance-credible math, real customer cohorts, no slideware.

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